Name

SE-Technical Consultant

Location

Mclean

Mandatory Skills

Basic knowledge of the Agency’s standard operational environment, including (but not limited to) desktop hardware, software, peripherals, web technologies, security guidelines, operating systems for the major environments, mainframe environments, account management, network infrastructure, telecommunications, and one or more of the major service areas within the division (i.

e.

, data storage and branch, enterprise administration and enterprise network support.

Basic knowledge of Intelligence Community (IC) networks/systems for integration and installation.

Some knowledge of the functionality and business applicability of pertinent software applications, including (but not limited to) business, corporate, and mission-specific applications.

Basic knowledge of the organizational structure, mission, and business functions of Agency with a general knowledge of information technology.

Ability to elicit information on basic technical problems from non-technical customers for use in diagnosis, analysis, and resolution of problems requiring some analysis across multiple environments; able to work within team environment to resolve customer problems.

Ability to assist in implementation of transition plans for customers for the introduction of new technology platforms; develop and present correspondence, technical documents, and reports on basic technology issues.

Good interpersonal skills to interface consistently and effectively with customers, technical staff, project team members, and management to identify issues, negotiate changes, meet deadlines, market services, and provide good customer service as well as adapt to rapidly changing priorities.

Excellent oral and written communication skills; ability to explain rules, procedures and basic technical information clearly and accurately, both orally and in writing.

Please contact us for more details.

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